Privacy Policy.
Last updated January 2026
Eco Labels Ltd is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or use our services.
By using our website you agree to the terms of this Privacy Policy.
Who We Are
Eco Labels Ltd
Registered in England and Wales
Registered office Hartlepool United Kingdom
Email hello@labels.eco
Throughout this policy Eco Labels Ltd may also be referred to as we, us or our.
Information We Collect
We may collect and process the following information
Information you provide when filling in contact forms, requesting quotes, placing orders or communicating with us
Your name, company name, email address, phone number and delivery details
Information about your enquiries and order requirements
Website usage data such as IP address, browser type, pages visited and time spent on our website
Cookies and similar tracking technologies
We only collect information that is necessary for providing our services and improving your experience.
How We Use Your Information
We use your information to:
Respond to enquiries and provide quotations
Process and fulfil orders
Provide customer service and support
Send important service communications
Improve our website and services
Meet legal and regulatory obligations
We will never sell your personal information to third parties.
Lawful Basis For Processing
Under UK GDPR we process your data based on:
Consent when you submit forms or opt in to communications
Contract when processing orders or service requests
Legitimate interest in operating and improving our business
Legal obligation where required by law
Sharing Your Information
We may share your information with trusted third parties only where necessary
Courier and delivery providers
Payment processors and accounting systems
IT and website hosting providers
Professional advisers such as accountants or legal advisers
All third parties are required to handle your data securely and lawfully.
Data Retention
We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data where applicable
Object to or restrict certain processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioners Office
To exercise any of these rights please contact hello@labels.eco
Cookies
Our website uses cookies to improve functionality and analyse website performance. You can control cookie settings through your browser.
Data Security
We take appropriate technical and organisational measures to protect your data against loss misuse unauthorised access or disclosure.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this policy or how we handle your data please contact
Email: hello@labels.eco